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QA Engineer

Full Time, Los Angeles, CA (El Segundo)

We are seeking a detail-oriented and experienced Quality Assurance (QA) Engineer to join our team. The ideal candidate will be responsible for ensuring the quality and functionality of our software products through comprehensive testing practices. You will work closely with other QA Engineers, development and product teams in an Agile environment to deliver seamless, high-performing solutions.

The position requires you to join our hybrid work environment - our team comes to our El Segundo office twice per week (Tues/Thurs).

Key Responsibilities:

  • Conduct backend and frontend testing to validate software functionality and performance.

  • Create and manage test cases using TestRails and track issues through JIRA.

  • Responsible for cross browser testing and mobile testing.

  • Responsible for end-to-end testing as well as Functional, Database and API testing (REST and GraphQL).

  • Gather, analyze and report team and quality metrics which demonstrate business value and show continuous improvement.

  • Utilize tools like Postman for API testing and validation.

  • Establish best practices and efficient processes for QA in our agile/sprint development process.

  • Lead end-to-end test plans, ensuring that all objectives are met and solutions work as expected.

  • Actively participate in sprint ceremonies i.e. standups, grooming, planning and retrospective meetings.

  • Process the inbound of any customer issues efficiently (reproduce, prioritize and communicate internally).

  • Help support maintenance of test data in our database "seeder"

  • Ensure that all identified issues are well documented and assigned to the proper resources.

  • Design, develop, and maintain automation scripts to streamline testing processes.

  • Provide release support, ensuring smooth deployments and post-release stability.

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.

  • 3-5 years of experience in software testing, with a focus on both manual and automated testing.

  • Excellent problem-solving and analytical skills with attention to detail.

  • Strong communication skills and ability to work collaboratively in an Agile team.

  • Ability to architect test executions efficiently and effectively. 

  • Experience with Test Case Management Software (ie; TestRail)

  • Experience with API Testing Automation Tools (ie; Postman)

  • Experience with Front End Automation Testing Tools (ie; Cypress)

  • Experience with bug tracking Tools (ie; JIRA) and documentation Tools (ie; Confluence)

  • Take ownership and triage issues to drive them to resolution with teams with ability to multi-task on multiple products and projects

  • Advanced knowledge in both functional/black-box testing and white/gray-box testing

  • Ability to operate in a microservice-based architecture deployed on AWS

  • Passionate about the customer experience and how it can be improve

Qualifications:

  • Experience in performance testing and security testing is a plus.

  • Familiarity with CI/CD pipelines and version control systems.